The impressive rise of social media marketing in India isn’t accidental. Top brands know the power that social media holds. They know that billions spend hours on these platforms. Brand leaders use their social media presence to publish content that their target audiences deem “valuable.”
But, merely posting lots of content on Instagram or Facebook won’t guarantee your brand’s social media marketing success. Every leading social media marketing agency in India uses specific “KPIs” or key performance indicators to understand their content’s value.
Understanding what type of content is driving the most engagement is key to running successful social media campaigns. Small but emerging startups in New Delhi, Gurgaon, or Noida can’t afford to produce tons of high-quality content.
Not all social media content these companies produce will drive engagement. They need to set realistic expectations for the digital content they produce. That means setting “engagement goals” or targeting specific conversion rates for each social media post.
Do these technical terms seem confusing? Don’t worry. Here’s a guide on three crucial technical KPIs every leading social media marketing agency in India uses –
Conversion rates of social media posts represent their ability to directly impact your overall marketing goals.
For a social media marketing agency in India, “conversion” can mean many different things. For example, an agency’s Facebook Ad campaigns can be optimized for different types of “conversion events.” Here are some examples of conversion events –
A “conversion event” can even be something as simple as people viewing the content shared by the marketing agency. Irrespective of what you consider to be a successful conversion, you must use this metric to –
Conversion rate is a metric that reflects how successful your social media marketing efforts are overall.
Every business involved in social media marketing in India must use this metric to track the cost-effectiveness of their campaigns. The CAC metric help marketers realize the cost of converting each social media user into a customer. Calculating CAC is simple –
The resulting figure is your CAC rate. That’s how much money your brand is spending on social media marketing to acquire one customer.
Knowing how many people have actually engaged with your social media content is very important. What’s the point of posting content if no one is positively engaging with your posts? Different social media platforms offer different metrics to gauge the engagement rate of each post.
Top social media marketers constantly track these metrics for engagement with the aim to improve them every month. Overall, these three metrics help social media marketers set clear objectives. These metrics keep their social media marketing campaigns on track.
NCSofttech’s social media marketing team is the best in Delhi. The top digital marketing manages, analyses, and improves the social media marketing campaigns of various top brands.